CANCELLATION / REFUND POLICY

Private & Group Sports Training and Camps: All cancellations or schedule changes must be made 24 hours prior to starting time. Payment is required at the time of booking. We accept cash, check, or credit card. For your convenience, we can also securely store payment information in your account. Accounts will be charged the full amount of the session for no-shows and late cancellations.

Memperships: All cancellations or changes can be made in person or in writing prior to the charge for the month. Once a membership has started for the month, cancellation can occur at any point, but no refunds will be made.

Holds/Suspensions: If a medical issue renders you unable to participate in training for an extended period of time, we may place a hold on the membership account where applicable for no more than 60 days.

Refunds: We handle refunds on a case by case basis to ensure our clients are fully satisfied with all purchases and services.

Sports Camps:

• If you are needing to cancel a registration, for any reason we will refund you in full all the way up until 15 calendar days prior to the start date of the event.

• If canceled 14 days or less prior to the start of the event, you will be refunded 50% of the camp fees.

• Medical issues/death in family can be refunded all but $50 admin fee, even within 14 days. If this is a medical issue, we will need a doctors note faxed or emailed to us.

• Teams of 5 or more players, once registered, are subject to $50 non-refundable fee, if refund is requested.

• If camper is signed up within the 14 day, 50% refund window, they are subject to 50%, not a full refund.

• If camper is signed up and canceled in same day, a full refund can be provided, but only on that day.

• No refunds will be issued after the start of a camp.